Admin & Customer Service Personnel at Synapse Services

Synapse Services - We are a fast growing “Center for Psychological Medicine” based within the Lagos metropolis, currently retaining the services of a robust mixture of local and internationally trained staff that provide excellently, client-focused services

We provide psychological and counselling services, inpatient facilities/ treatment, day hospital, rehabilitation, community care etc. In addition, we treat all forms of disorders related to your mental health and drug addiction.

We are recruiting to fill the position below:

Job Title: Admin & Customer Service Personnel

Location: Anambra

• Principal Duties and Responsibilities

Patient Management Serves as the first contact to parents and their wards and maintains a cordial relationship with them.
Clearly, address their inquiries
Opens files for new clients after registration fees have been paid
Take enquiry from patients or their relatives, upon admission inform patient’s family member about our prices and ensure they fill the “Inpatient Admission form”.
Print out copies of price list for both In and Out Patient prospects. Take UDT enquiries and contact the Ward Manager/Nurse on duty for the exercise.
Interfacing with visitors/clients and clearly address their inquiries. Focus on providing exceptional services resulting in customer satisfaction.
Patient Files: Opening of patient files for newly registered patients, allotting Hospital and Medical Record Number, and retrieving of patient files when a client come for follow up.



Provide secretarial support: filing, answering telephone calls, compiling and typing of official documents as required, photocopying and distributing materials, correspondence.
Receive, dispatch and disseminate official correspondence
Assist in the procurement of office items when need arises

• Qualifications

Minimum of A Degree/HND in a recognised higher institution
2 years hands on working Experience as a Customer service personnel Strong communication.
Excellent relationship management and business development skills
Proactive problem-solving approach.
Stress tolerance.
High level of professionalism.
Ability to maintain strict confidentiality.
Must have excellent interpersonal skill
Must Be a Resident of Akwa- Anambra State

• Application Closing Date 

          15th July 2017.

• Method of Application

Interested and suitably qualified candidates should send their Curriculum Vitae to: oakjobs@synapseservices.org

Note: The subject of the email should be the job title you are applying for eg: "Admin & Customer Service Personnel" failure to abide by this would lead to automatic disqualification.