Head, Corporate Communications and Branding at Deloitte Nigeria

Deloitte Nigeria - Our client is a development finance institution positioned to empower more micro, small and medium enterprises across Nigeria. The institution is set up as a private sector driven wholesale financial institution aimed at increasing access to finance for Micro, Small and Medium Enterprises (MSMEs) through eligible financial intermediaries In view of the foregoing, the client seeks to attract, motivate and retain qualified staff.

We are recruiting to fill the vacant position below:

Job Title: Head, Corporate Communications and Branding

Reference No: DFI012
Location: Any City, Nigeria

• Job Summary

To ensure development, positive positioning, and consistent management the institution’s professional image and reputation. Communicate key messages to defined target audiences towards the establishment of goodwill and understanding between the industry and its stakeholders.

• Duties and Responsibilities

Coordinates the preparation of speeches, briefing notes, and media articles for the institution
Directs consistent roll-out of information on all corporate-wide employee communication vehicles
Strengthens employee understanding of the institution’s vision, strategy, goals and values by overseeing the development of consistent, effective internal communication programmes
Leads the creation, editorial planning, content development, layout and production of internal newsletters and internal portal (intranet)
Approves all content published on the institution's website, intranet and notice boards
Ensures the provision of requisite information to the media personnel and the general public
Ensures adequate monitoring and analysis of media coverage of activities of the institution, the financial services industry and the socio-economic environment in general and make recommendations as appropriate
Ensures timely and adequate information dissemination to the public through the media
Facilitates press briefings and interviews for the Executives when necessary
Oversees all event planning for the Group including organising and coordinating sponsorship activities
Ensures coordination of the institution’s Corporate Social Responsibility activities
Coordinates the research and development of news releases, articles, editorials, publications and other written communications products
Ensures the evaluation and measurement of the effectiveness of communications programmes
Coordinates events management in the institution
Advises and counsels senior management on  communication issues and opportunities
Oversees the development of comprehensive communications strategies that support the overall strategic direction of the institution
Leads the development of communications risk mitigation plans, including crisis communications preparedness and planning, as well as proactive support for utility operations
Ensures review and approval of communication contents regularly
Oversees all Public relations efforts and manage external vendors and consultants
Define, recommend, implement and maintain adequate above and below the line advertising through the media, outdoor advertising, radio, television, etc.
Oversees the development of metrics to evaluate efforts and verify results including social listening and predictive communications metrics
Reviews reports of evaluation and measurement of the effectiveness of communication programmes
Ensures definition and implementation of customer acquisition and retention programmes
Oversee all research activities for the institution including Customer satisfaction surveys

• Required Qualifications

A bachelor’s degree in Arts, Humanities, Social Sciences, Mass Communication, Journalism, Management Sciences or any related field
A Master’s or postgraduate degree in Mass Communication, Journalism or any related field is required
Professional qualification in Personnel Management/ Public Relations is an added advantage
Minimum of 8 years working experience in Corporate Communications related role is required, of which at least 4 years at managerial level
Skills and Experience:
Financial services industry Knowledge
Excellent knowledge of the Bank’s strategic mandates
Knowledge of latest trends and practices in corporate communication
Knowledge of Media systems and structures, branding and public relations
Understanding of the global media environment and application
Knowledge of crisis and people management
Expertise in communication processes and methodologies
Demonstrated expertise in change management
Excellent written and oral communication
Demonstrates expertise in Information Management
Expertise in Research, data gathering and analysis methods
Proficiency in personal productivity tools such as Microsoft Word, Excel, PowerPoint, etc.

• Application Closing Date

28th July 2017.

• How to Apply

Interested and qualified candidates should:
Click here to apply online